Privacy Policy
Effective date: September 14, 2026
Cleveland Emergency Plumbing respects your privacy. This policy explains what information we collect when you contact us or use our website, how we use it, and the choices available to you.
Information We Collect
We may collect information you provide directly, including your name, phone number, email address, service address, and details about your plumbing request. We may also receive basic technical information when you visit our website, such as device and browser details.
How We Use Your Information
We use your information to respond to requests, schedule and provide services, communicate about appointments, improve our website and service experience, and meet legal or operational obligations. We do not sell your personal information.
When Information Is Shared
We share information only when needed to operate our business, fulfill a service request, comply with law, or protect our customers and company. Service providers that help us operate are expected to keep information confidential and use it only for the work they perform.
Security & Your Choices
We use reasonable safeguards to protect information, but no method of transmission or storage is completely secure. You may ask to review, update, or delete personal information we hold by contacting us. We may update this policy from time to time, and changes will be posted on this page.
Questions about this policy? Call Cleveland Emergency Plumbing at (216) 465-0810.
Cleveland Emergency Plumbing — SMS Privacy Policy
Cleveland Emergency Plumbing (“we,” “us”) may send you a one-time SMS text message if you call our business line and we are unable to answer. This message confirms we received your call and will follow up.
Information collected
We collect and store the mobile phone number used to place the call, along with the time and date of the call, for the sole purpose of responding to you.
No sharing or selling
We do not share, sell, rent, or otherwise disclose your mobile phone number or opt-in information to any third party or affiliate for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Message frequency
You will receive at most one automated text per missed call.
Message and data rates may apply.
Opt-out
Reply STOP at any time to stop receiving messages. Reply HELP for assistance.
Contact us
Cleveland Emergency Plumbing, 30 Mitchell Lane, Moreland Hills, OH 44022 — 216-465-0810
Last updated: 09/14/2026